Leveringspolitik

 

 

SHIPPING

ORLO ensures delivery via Post Nord, unless otherwise specified.

The delivery will take place at the delivery address provided by you during the ordering process or at a delivery point near your delivery address.

All orders placed on our website are processed and shipped within 1-2 business days, excluding weekends and public holidays.

European based orders will typically take 2-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days.

As ORLO cannot guarantee local delivery conditions, we cannot provide a guaranteed time of delivery to the customer/recipient's address.

In case the desired item is not in stock at the time of order, we will contact you via phone or email to make further arrangements.

As a consumer, you have the right to cancel the purchase if the delivery is delayed compared to the agreed upon timeframe.

We insure all shipments against loss and damage during transit from ORLO to the recipient's address. Once the shipment has been acknowledged at the agreed address, the insurance lapses. If your package is damaged upon arrival, we recommend that you make a note that you received a damaged package when acknowledging the shipment.